Legal

Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By creating an account and using SendMailr, you agree to these Terms of Service. If you do not agree, do not use the platform.

2. Permitted Use

You may use SendMailr to send physical mail to U.S. addresses for lawful business purposes. You may not use the platform to send unsolicited commercial mail (spam), harassing communications, or any content that violates applicable laws, including CAN-SPAM and USPS regulations.

3. Your Content & Lists

You are responsible for the mailing lists and artwork you upload. You represent that you have the right to mail to each recipient on your list and that your content complies with applicable laws. SendMailr is not responsible for content you create or lists you provide.

4. Payments & Refunds

All orders are charged at the per-piece rate displayed at checkout. Once a mail order enters production, it cannot be cancelled or refunded. If a technical error on our end causes a failed send, we will work with you to resolve it.

5. Service Availability

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance and unforeseen outages may affect availability. Delivery timelines are estimates and depend on postal network conditions.

6. Limitation of Liability

SendMailr is not liable for indirect, incidental, or consequential damages arising from your use of the platform. Our maximum liability for any claim is limited to the amount you paid for the order in question.

7. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or a notice in the platform. Continued use after changes constitutes acceptance.

8. Contact

Questions about these terms? Contact us through our website.